Frequently Asked Questions

There is a $20 fee for new complaints and routine health maintenance (e.g. complete physical exam) visits. Fees are billed to your student account as a “health center” charge, we do not accept payments at the Health Center. The Health Center does not bill insurance for services rendered here. You do need to bring your insurance information with you to each appointment for labs and out-of-office care (referrals, diagnostics). We offer nursing triage, STD screening (without symptoms), pregnancy tests, and follow up appointments at no charge.

Several frequently prescribed and over the counter medications are available for at the health center. Your student account is billed for medications dispensed from here. Prescriptions are also e-prescribed to the pharmacy of your choosing using your private/student health insurance.  Walgreens at 100 Retreat Ave. delivers prescriptions to the health center for your convenience. To set up a delivery account, call 860-595-1813.

• Call the health center at 860-297-2018 to speak with a nurse.
  If you are unable to be seen at the Health Center, there are several conveniently located urgent care centers and hospitals in our area, including:
• GoHealth (open until 8pm, multiple locations)
• PM Pediatric Care (open until 12mn, takes patients up to 26yo)
• Orthopedic Associates of Hartford Urgent Care (open weekday evenings and weekends with onsite x-ray and staffed by orthopedic providers).
• Orthopedic Surgical Partners: Ortho Speed Pass (open weekdays, with some weekend hours, onsite x-ray and staffed by orthopedic providers).
• The nearest hospitals are Hartford Hospital and Connecticut Children’s. Call 911 or Campus Safety at 860-297-2222 and they will call an ambulance to transport you to a local emergency department.

Bring your insurance information and photo ID.

If you need healthcare related transportation after-hours, please call Campus Safety at (860) 291-2222 to schedule a complimentary Uber Health ride.

Various contraceptive methods (“birth control”) are available by prescription, please schedule an “annual GYN” appointment. We will discuss what options may be best for you and can initiate some methods that day. We can help coordinate care for long-acting reversible contraceptives, such as IUDs and Nexplanon off-campus.

Emergency contraception (e.g., Plan B) is available at TCHC during office hours and without a prescription at local pharmacies. It can be taken up to 72 hours [3 days] after unprotected sex and is very safe and well tolerated.

TCHC has the following hours during the academic year:

Monday – Friday: 8:30 a.m. – 5:00 p.m. (last appointment is 4:00 p.m.)

During breaks (J-term, spring)

Monday – Friday: 9:00 a.m. – 1:00 p.m.  (last appointment is 12:30 p.m.)

Summer: Monday, Wednesday, Friday, 9:00 a.m. -1:00 p.m.

Saturday and Sunday: Closed.

Call 860-297-2018

Email [email protected]

Fax 860-297-2020

Message your provider through the Health Portal